2024 – Public ViP Rocky Coast Tour for Families

Family Tour Details

Tour Dates:  March 23 (sold out), May 4 (sold out), July 27 (sold out), September 14 (8 tickets).

Tour Time and Meeting Place: 10:30 a.m.; Guests meet at the Porcupine Habitat in North America’s Rocky Coast facility,

Minimum Age: 5 years old – Children younger than 16 must be accompanied by a paying adult.

Tour Overview: This tour usually ends around noon. Guests visit the Polar Bears’ and puffins’ off-habitat spaces and learn how keepers interact with and care for these species. Tours content varies from day to day to accommodate the daily needs of the animals, but most tours allow guests to see a training or feeding session with a Polar Bear and/or a puffin and, usually, an enrichment activity constructed for the Arctic Foxes and/ or the porcupine.

ADA Status Restrictions: Safety concerns prevent us from offering a public tour to guests using wheelchairs or motorized scooters. We can, however, modify a Private Rocky Coast-Puffins and Polar Bear tour to make the tour accessible to guests in wheelchairs or scooters. These Private Tours may be purchased here.

Important Health and Safety Restrictions

Safety Notes: To accommodate the needs of our staff and guests, we limit the size of the group attending this tour to 10 people.

Guests may not approach or try to touch an animal unless invited to do so by a zookeeper. If the opportunity to touch or feed an animal is included in the tour, guests must follow safety instructions provided by keepers and guides.

Current Health Requirements:  Guests are not currently required to wear masks or gloves to participate in this tour. However, the Zoo may implement health measures (e.g., requiring guests to wear gloves) if new or more serious medical hazards emerge to threaten the well-being of our animals, guests, or staff. 

If we change the medical restrictions noted on the tour after selling tickets to the program, we will email ticketholders about these changes and will also report them in the following paragraph. Ticketholders who cannot accommodate these introduced changes can receive a full refund for their tour purchase or, if they prefer, may sign up for an alternate tour with acceptable health restrictions.

Original Health Requirements Are Unchanged: The Zoo Society has not adjusted any health requirements since first posting information on this tour.